These Terms of Use explain the rules for accessing and using the Big Lake Home Advisors website, content, accounts, and advisory services. By using the website or submitting information through it, you agree to these Terms of Use. If you do not agree, please do not use the website.
1. Our role
Big Lake Home Advisors provides independent exterior home improvement guidance. Our information and services are intended to help homeowners plan projects, understand options, compare information, and make more informed decisions.
Unless we explicitly state otherwise in writing for a specific engagement, Big Lake Home Advisors is not acting as a contractor, engineer, home inspector, architect, attorney, accountant, or other licensed professional. Our guidance is not a substitute for advice from a qualified licensed professional when that advice is required or appropriate.
2. Planning and decision support only
Website content, assessments, roadmaps, proposal reviews, visual guidance, material discussions, and other recommendations are provided for homeowner planning and decision support. They are based on the information and access available at the time and may not identify every condition, risk, requirement, or limitation affecting a project.
Recommendations do not guarantee contractor performance, pricing, product availability or performance, code compliance, permit approval, workmanship, schedule, financing, resale value, or any other project outcome. Homeowners should obtain any inspections, engineering, legal, tax, accounting, permitting, or other professional services their project requires.
3. Contractors and project decisions
Homeowners remain responsible for researching, selecting, hiring, and contracting with contractors and other professionals. Any contractor, manufacturer, supplier, or other third party is separate from Big Lake Home Advisors unless we explicitly state otherwise in writing.
Homeowners are responsible for reviewing proposals and contracts, confirming scope and pricing, verifying licenses and insurance, obtaining permits where required, and making final decisions about products, contractors, budgets, timing, and project execution.
4. Website and account use
You agree to use the website lawfully and in a way that does not interfere with its operation or security. You may not misuse the website, submit fraudulent or unlawful information, impersonate another person, attempt unauthorized access, introduce malicious code, scrape or copy content in a way that burdens the website, or use the website to infringe another person's rights.
If you create or use an account, you are responsible for maintaining accurate information and keeping your login details confidential. You are responsible for activity carried out through your account and should notify us promptly if you believe it has been accessed without permission.
5. Information you submit
You are responsible for the accuracy and legality of information you submit through the website. Do not submit confidential information that we have not requested or information belonging to another person without permission. You authorize us to use submitted information as reasonably necessary to provide, administer, and improve the requested services, subject to our applicable privacy practices.
6. Intellectual property
The website and its text, graphics, branding, designs, photographs, documents, software, and other content are owned by Big Lake Home Advisors or its licensors and are protected by applicable intellectual property laws. We grant you a limited, non-exclusive, non-transferable right to access and use the website for personal, non-commercial purposes.
You may not reproduce, modify, distribute, publicly display, sell, license, or create derivative works from our content without prior written permission, except for personal use or as allowed by law.
7. Third-party services and integrations
The website or our services may rely on third-party services and integrations, including scheduling, email, calendar, identity, storage, hosting, or other technology providers. Those services are controlled by their respective providers and may have separate terms and privacy practices. We are not responsible for a third party's availability, security, content, actions, or failure to perform.
8. Disclaimer of warranties
To the extent permitted by law, the website and its content are provided on an "as is" and "as available" basis without warranties of any kind, express or implied. We do not warrant that the website or content will be uninterrupted, error-free, complete, current, secure, or suitable for every project or purpose.
9. Limitation of liability
To the fullest extent permitted by law, Big Lake Home Advisors and its owners, employees, advisors, contractors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, or opportunities arising from or related to use of the website or reliance on its content or recommendations.
To the fullest extent permitted by law, our total liability for claims arising from or related to the website or services will not exceed the amount you paid to Big Lake Home Advisors for the specific service giving rise to the claim during the applicable period, or one hundred dollars if no amount was paid for that service. Nothing in these Terms limits liability that cannot legally be limited.
10. Changes to these Terms
We may update these Terms of Use from time to time. The updated version will be posted on this page with a revised date. Your continued use of the website after an update becomes available means you accept the updated Terms.
11. Contact
If you have questions about these Terms of Use, contact Big Lake Home Advisors at neils@biglakehomeadvisors.com. For website or account support, contact support@biglakehomeadvisors.com.
You can also tell us about your project through the website.